Shipping & Returns
SHIPPING POLICY
AUSTRALIA
Standard Shipping Tracked $8.50 3 - 7 business days
Express Shipping Tracked $12 1 - 3 business days
Sign for Delivery Tracked $12 3 - 7 business days (the most secure delivery service)
FREE SHIPPING ON ALL ORDERS OVER $40
Orders are sent within 1 -2 business days
INTERNATIONAL SHIPPING
NEW ZEALAND
(AusPost) International Express Shipping $15 2 - 5 business days
UNITED STATES
Standard Shipping Tracked $20 6 - 8 days
UK
Standard International Shipping $20 6 - 10 days
REST OF WORLD
Standard tracked shipping $20 7 - 12 days
International Orders are sent within 1 - 3 business days
Shipping rates will be added on after shipping information has been added.
Zeffz is not responsible for any customs or import tax. If in doubt please contact your local Post Office.
Please note we are not responsible for parcels that are lost or damaged during postage.
Zeffz takes no responsibility for lost orders if customers provide incorrect address details.
RETURN & EXCHANGE POLICY
Zeffz understands that sometimes an item may be the wrong size or you may simply not like it.
We are more than happy to exchange your item (if in stock) or simply give you a refund (minus the postage costs)
All you have to do is send back the item unworn, in original packaging with tags attached and unwashed.
You are required to cover all postage costs for returned goods.
If an item is faulty we will require a photo of the failed product, in some cases we will request the item be returned to us so it can be inspected. If an item is deemed to be faulty we will decide if a replacement item or refund is required.
Please note that any item being returned must be returned within 30 days of purchase or we will be unable to accept it.
RETURNS ADDRESS
ZEFFZ
PO BOX 244
PASCOE VALE SOUTH
VICTORIA 3044
AUSTRALIA