Shipping & Returns

SHIPPING POLICY

AUSTRALIA

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Standard Shipping Tracked $9         3 - 6 business days

Express Shipping Tracked $12            1 - 3  business days

Sign for Delivery Tracked $11           3 - 6 business days (the most secure delivery service)

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FREE  SHIPPING ON ALL ORDERS OVER $40 (Australia & New Zealand Only)

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Orders are sent  within 1 -2 business days

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INTERNATIONAL SHIPPING

 

 

NEW ZEALAND

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(AusPost) International Tracked Shipping $12.5         6 - 9   business days

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​FREE  SHIPPING ON ALL ORDERS OVER $40 (Australia & New Zealand Only)

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UNITED STATES

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Standard Shipping Tracked $25            9 - 15 business days

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UK

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Standard International Shipping $25     9 - 15 business days

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REST OF WORLD

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Standard tracked shipping $25            9 - 20 business days

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 International Orders are sent  within  2  business days

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Shipping rates will be added on after shipping information has been added.

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Zeffz is not responsible for any customs or import tax. If in doubt please contact your local Post Office.

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Please note we are not responsible for parcels that are lost or damaged during postage.

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Zeffz takes no responsibility for lost orders if customers provide incorrect address details.

RETURN & EXCHANGE POLICY

Zeffz understands that sometimes an item may be the wrong size or you may simply not like it.

We are more than happy to exchange your item (if in stock) or simply give you a refund (minus the postage costs)

All you have to do is send back the item unworn, in original packaging with tags attached and unwashed.

You are required to cover all postage costs for returned goods.

If an item is faulty we will require a photo of the failed product, in some cases we will request the item be returned to us so it can be inspected. If an item is deemed to be faulty we will decide if a replacement item or refund is required.

Please note that any item being returned must be returned within 30 days of purchase or we will be unable to accept it.

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RETURNS ADDRESS

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ZEFFZ

PO BOX 244

PASCOE VALE SOUTH

VICTORIA 3044

AUSTRALIA